JOBS

Experience Needed:

1 To 3 Years

Career Level:

Entry Level (Junior Level / Fresh Grad)

Education Level:

Bachelor's Degree

Job description:

Implementation of CRM strategies and customer growth programs

Mainly Works with a Target, sell to existing and potential direct accounts as well as provide sales support to referral partners to participate in closing and order or to facilitate and add value to the selling process

Handle all customer inquiries to ensure customer satisfaction. Monitor data quality and ensure the proper transaction.

Control and follow up all communication channels. Planning and implementing customer relationship management strategies that will encourage customers and retain their loyalty.

Maintain and follow up customer relationships to strengthen company operations.

Implementation of high-quality CRM services Follow-up sales and daily CRM procedures.

Provide reports on customer feedback/complaints reports to Sales Team Leader or Management.

Ensure constant engagement & a strong relationship with customers.

Ensure that all complaints are received and handled efficiently in a way that exceeds our customers’ expectations.

Job Requirements

1:3 years of overall work experience 

Bachelor’s degree in Business Administration, or a related field 

Excellent communication skills

High persuasion skills

High negotiation skills

Good knowledge of marketing and sales

Fluency in English

Excellent command with Microsoft Office (Excel - Word) 

if you think you are a good fit send me your cv to Mirette.helmy@egyib.com 

or whatsApp: 01288588137